Key roles in the organization that will interact with the solution Alinium will be developing. Personas will enable profiles and role creation in Salesforce.
Journey Maps
Business process steps a persona takes to accomplish their job objectives. Journey maps will enable the development of detailed user stories.
Salesforce Services
Cloud Roadmap
Based on business objectives, Alinium will assist in developing a cloud roadmap for our clients with detailed budgetary and resource estimates.
Salesforce Implementation
Implementation of any Salesforce Clouds (Sales, Services, Communities, Einstein Analytics, Marketing, App Cloud etc.).
Integration Services
No Salesforce project depends on all the core functions to reside in Salesforce, in fact, we recommend to keep systems of records e.g. ERP, HCM Financials intact. Alinium’s team will assist in developing a solution to integrate Salesforce with other core systems.
Data Services
Data Migration
We will also assist in migrating data from legacy systems e.g. leads, accounts, contacts, opportunities, cases etc.
Data Modeling
Developing a foundational data model is at the core of any successful project, Alinium will assist in developing an Entity Relationship Diagram (aka data model)
Support Services
Testing
Test cases development, test execution and end to end functional and system integration (SIT) testing.
Deployments
Promote the solution to Salesforce to production during the Go-Live phase.
Run Support
Steady state support post go live. Our DevOps team can also assist in minor enhancements.
